Wednesday 23 February 2011

Some Thoughts On Inventories

A recent discussion on a linkedin.com group has sparked this weeks post. There has been a lively debate on the merits of independent inventory agents versus the perceived cost saving of landlords completing inventories themselves.
As a deposit protection adjudicator, it is reassuring to receive independently created inventories as you can be more confident that they are objective and, because the inventory agent wants

Friday 11 February 2011

Small Claims Court As An Alternative To Deposit Protection ADR


Several people have asked my opinion recently on using the small claims court as an alternative to pursuing a dispute through the deposit protection schemes. In the most part, this comes in response to adverse decisions from the schemes which appeared unjustified. One letting agent in particular felt that judgments from small claims action were more predictable than adjudication decisions, but when I asked some more about how they operate it turned out that the agent herself was traipsing off to court every time and spending at least half a day waiting for the case to be heard, and well over two hours in the hearing every time.

Friday 4 February 2011

How ADR Solution works:

I just wanted to give you a quick overview of how our deposit protection dispute service works, so you can get a better idea of whether it will be useful for you.
When you call, we discuss the claim with you in detail on the telephone, giving advice as to what can be claimed for and the types of evidence that you should be looking for. We then ask you to send the evidence to us, preferably by email, along with a detailed breakdown of how much they you want to claim and exactly what it is for.
Once we have the evidence we conduct a systematic analysis